Terms and Conditions

1. Acceptance of Terms

By registering, accessing, or using the Bharat Loan Platform, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and Bharat Loan.

2. Eligibility

To use our services and apply for a loan, you must:

• Be a citizen of India and at least 21 years of age.
• Have a valid mobile number registered in your name.
• Possess valid KYC documents (PAN card and Aadhaar card).
• Have a stable source of income meeting the minimum criteria.
• Not be barred under any applicable law from availing credit.

3. Our Services

Bharat Loan is a technology platform that connects borrowers with RBI-registered Non-Banking Financial Companies (NBFCs) and lending partners. Bharat Loan itself is not a lender and does not make credit decisions. All loans are provided by our lending partners, subject to their approval and criteria.

4. Loan Application Process

The loan application involves the following steps:

• Mobile number verification via OTP.
• Submission of basic personal and employment details.
• KYC verification (PAN and Aadhaar).
• Upload of required documents and a selfie for identity verification.
• Review and approval by the lending partner.

Approval, loan amount, and disbursal are at the sole discretion of the lending partner and are not guaranteed.

5. KYC & Documentation

You agree to provide accurate and genuine KYC documents as required under applicable RBI and KYC/AML regulations. Submission of forged, tampered, or false documents is a criminal offence and may result in immediate rejection, legal action, and reporting to authorities.

6. Interest, Fees & Charges

Interest rates, processing fees, and other charges are determined by the lending partner and disclosed to you before you accept a loan offer. You are advised to read the loan agreement, including the Key Fact Statement (KFS), carefully before accepting any offer.

7. Repayment Obligations

You are responsible for repaying the loan as per the agreed schedule. Late or missed payments may attract penalty charges, affect your credit score, and be reported to credit bureaus. Always use the official secure repayment link provided by the lender.

8. User Responsibilities

• Keep your login credentials and OTP confidential.
• Provide true, accurate, and complete information.
• Use the Platform only for lawful purposes.
• Promptly update any change in your personal details.
• Assess your repayment capacity before borrowing.

9. Accuracy of Information

You warrant that all information submitted is true and accurate. Bharat Loan and its partners rely on this information to process your application. Any misrepresentation may lead to rejection or cancellation of your loan.

10. Data & Privacy

We collect and process your personal data in accordance with our Privacy Policy and applicable data protection laws. By using the Platform, you consent to the collection, storage, and sharing of your data with our lending partners for the purpose of loan processing.

11. Communication Consent

By registering, you consent to receive communications from Bharat Loan and its partners via SMS, WhatsApp, email, and phone calls regarding your application, loan status, offers, and service updates — even if your number is on the DND registry.

12. Intellectual Property

All content on the Platform, including logos, text, graphics, and software, is the property of Bharat Loan or its licensors and is protected by intellectual property laws. You may not copy, reproduce, or distribute any content without prior written permission.

13. Prohibited Activities

• Using the Platform for any fraudulent or illegal purpose.
• Attempting to gain unauthorized access to our systems.
• Submitting false or another person's documents.
• Interfering with the security or functionality of the Platform.

14. Limitation of Liability

Bharat Loan acts only as a facilitator. We are not liable for the loan terms, approval, disbursal, or any dispute between you and the lending partner. To the maximum extent permitted by law, Bharat Loan shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Platform.

15. Termination

We reserve the right to suspend or terminate your access to the Platform at any time, without notice, if you violate these Terms or engage in any fraudulent or unlawful activity.

16. Grievance Redressal

If you have any complaint or grievance regarding our services, please contact our Grievance Officer. We are committed to resolving your concerns in a timely and fair manner in accordance with RBI guidelines.

17. Governing Law

These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in India.

18. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page with a revised "Last updated" date. Your continued use of the Platform after changes constitutes acceptance of the revised Terms.